Retirement Plan Implementation Specialist

New York, United States · Sales and Operations


Who are we?

Vestwell provides every employee in America with access to a retirement account by removing the friction points financial advisors and companies have in establishing and maintaining defined contribution & benefit programs. We look out for everyone’s best interest, including financial advisors, companies and employees.

Why Vestwell?

Vestwell is at the forefront of a wave of change in a $11 trillion 401(k) market; creating a new platform that lowers fees and ensures that individuals retire wealthier. We’ve raised some money from great investors in the Fintech and Finserv world to achieve this goal and are already getting a great response from customers.

Who are we looking for?

We have a lot of exciting growth ahead of us and, in this case, that means hiring a Plan Implementation Specialist to join our client-facing ranks. Your specific domain knowledge, especially around qualified retirement plans and mutual funds, coupled with a strong, strategic mindset are assets we want to leverage as we scale. Ideally, you have spent 1-3 years gaining defined contribution experience including Client Service, Plan Administration, Compliance, Plan Design and/or Conversion experience for 401k and/or 403b plans.

If you haven’t…. then you’re a heck of a learner with a solid background working in a Customer Success function at a high growth tech startup. All things considered, you must have an unparalleled commitment to superior customer service, especially when dealing with ambiguity and generating creative solutions and approaches.

At its core, this role will be focused on developing and maintaining strong business partnerships with financial advisors, plan sponsors, and vendors. You’re a natural at thinking through every possible path and outcome to accurate assess priorities based on shared business goals and objectives.

Day-to-day you will also be expected to:


The Necessities

The Extras


We’re an early stage startup with lots of exciting milestones ahead. We value health and wellness at Vestwell and, as such, offer competitive health coverage, an open vacation policy, coffee, cappuccino & healthy snacks, and a bright, comfortable office with lots of workspace options so you can be comfortable and as productive as possible. And naturally we have a great 401(k) plan!

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